Loyalty and reviews
A digital loyalty card, Google reviews and clients who come back
BoneBook's loyalty tools bring together three things. A digital loyalty card: each completed visit adds a stamp and, when the client reaches the number you choose, they earn your reward. A Google review request after every appointment. And a rebooking reminder that nudges the client who hasn't been in for a while. The client sees their card from a link, with no app and no sign-up. The loyalty card, review requests and rebooking reminders by email are on all plans; sending them by WhatsApp is on Pro.
- No commission per booking
- No contract
- Cancel any time
How it works
- 01
Set up your card and reminders
Choose how many stamps are needed (from 3 to 30) and the reward, and after how many days to nudge someone who hasn't come back.
- 02
Stamps add up by themselves
Each completed visit adds a stamp. After the appointment, the client receives the message to leave their Google review.
- 03
The client comes back
If time passes and they haven't booked, they get a message with the link to come back. You redeem the reward from their record.
What's included
More repeat visits, and more people finding you on Google.
A stamp card without the cardboard
Each completed visit adds a stamp. You choose how many are needed, from 3 to 30, and what reward the client earns.
No app, no sign-up
The client sees their card and stamps from a link. They don't have to download anything.
Redeem from the client record
When the client completes the card, you redeem the reward from their record with one tap.
Google reviews
After each appointment, the client receives a message with the link to your Google profile to leave a review. By email on all plans and also by WhatsApp on Pro.
Rebooking reminder
If a client doesn't come back within the number of days you set (from 14 to 180, depending on the service), they receive a message to book again.
With an unsubscribe link
The rebooking reminder includes a link to unsubscribe, so only people who want it receive it.
How each business uses it
Barbershops
After 10 cuts, the eleventh is free. The client sees their stamps on their phone and the barber redeems the reward from their record.
Lash and brow studios
If a client hasn't come back 21 days after her extensions, she gets a nudge to book her infill before they start to fall out.
Hair salons
After every appointment, the client receives the link to leave her Google review and the salon collects ratings without asking for them in person.
Included in all plans
Google review requests by email, the loyalty card and the rebooking reminder are on all plans, from Starter (€29/month incl. VAT). Reviews and rebooking reminders by WhatsApp are on Pro (€49/month incl. VAT) and Business.
Frequently asked questions
What is a digital loyalty card?+
It's the phone version of the cardboard stamp card. In BoneBook, each completed visit adds a stamp automatically and, when the client reaches the number you choose, they earn the reward you've decided on. They see it from a link, with no app and no sign-up.
How do I get more Google reviews for my business?+
By asking at the right moment and making it easy. After each appointment, BoneBook sends the client a message with the direct link to your Google profile. On all plans it goes by email and on Pro also by WhatsApp.
What is the rebooking reminder?+
It's an automatic message for the client who hasn't booked for a while. You choose the number of days (from 14 to 180, depending on the service) and the message includes a link to book and another to unsubscribe. It's on every plan, by email, and also by WhatsApp on Pro.
How many stamps can I set, and what reward?+
Between 3 and 30 stamps, and you decide the reward: a free service, a discount or whatever you want to offer. The reward is redeemed from the client's record.
Do my clients have to download an app?+
No. The client sees their loyalty card from a link in their phone's browser.
Get your clients coming back by themselves
Set up your stamp card and reminders in a few minutes. 14 days free on any plan.
Try it free for 14 days