WhatsApp reminders
Automatic WhatsApp appointment reminders
BoneBook's reminders are automatic WhatsApp messages that each client receives 24 hours before their appointment, sent from your own business's WhatsApp number. You link your WhatsApp with a code from the dashboard and pay nothing per message. If you haven't linked WhatsApp, the reminder goes out by email. That way fewer appointments are forgotten and anyone who can't make it lets you know in time. It's on the Pro plan.
- No commission per booking
- No contract
- Cancel any time
How it works
- 01
Link your WhatsApp
From the dashboard, you connect your business number with a code. It takes a minute.
- 02
You don't have to do anything else
Every booked appointment, online or by hand, has its reminder scheduled for 24 hours before.
- 03
The client gets it on WhatsApp
It arrives from your number, with their appointment details. If they can't come, they can change or cancel in time.
What's included
The message clients actually read, without you having to send it.
From your number
The client receives the reminder from your business's WhatsApp, not from an unknown number.
24 hours before
It gives them time to get organised or to tell you if they can't come, and gives you time to fill the slot.
No cost per message
Reminders have no extra cost: they're included in the plan's monthly fee.
Email if there's no WhatsApp
If you haven't linked WhatsApp, the reminder is sent by email so nobody goes without one.
For every appointment
It works the same for online bookings and for appointments you add by hand.
On top of the confirmation
On all plans, the client already gets an email confirmation of the appointment when they book.
How each business uses it
Barbershops
Each client gets a message the day before from the barbershop's WhatsApp. Anyone who can't come changes it and someone else takes their slot.
Podiatry
Patients who book weeks ahead get a reminder the day before, and the practice loses fewer appointments to forgetfulness.
Nail salons
Infill clients get a reminder 24 hours before and confirm, without the salon having to message them one by one.
Included in Pro and above
WhatsApp reminders are on Pro (€49/month incl. VAT) and Business, with no cost per message. On Starter the client receives the confirmation by email.
Frequently asked questions
How do WhatsApp appointment reminders work?+
You link your business's WhatsApp from the dashboard with a code. From then on, every client receives an automatic message 24 hours before their appointment, sent from your number.
Do I have to pay for each message?+
No. WhatsApp reminders have no cost per message: they're included in the Pro and Business plans.
Are they sent from my own WhatsApp number?+
Yes. Messages go out from your business's WhatsApp number, the one you link from the dashboard, so the client recognises who is writing to them.
What happens if I don't link my WhatsApp?+
The reminder is sent by email. The client also always gets the email confirmation when they book.
Can I change when the reminder is sent?+
The reminder is sent 24 hours before each appointment. That's the window that gives the client time to let you know, and gives you time to fill the slot.
Don't let your clients forget
Link your WhatsApp in a minute and the reminders go out by themselves. 14 days free on the Pro plan.
Try it free for 14 days