AI WhatsApp assistant
An AI WhatsApp assistant that books appointments
BoneBook's assistant is an artificial intelligence that replies to your clients on your business's WhatsApp. It uses your real data (services, prices, opening hours and free slots) to answer questions, find a time, book, look up, change and cancel appointments. It can be always on or only outside opening hours, it doesn't reply to personal messages and it goes quiet in a chat when you write yourself. It's on Pro, with 1,500 replies a month, and on Business, with 10,000.
- No commission per booking
- No contract
- Cancel any time
How it works
- 01
Switch it on in the dashboard
With your WhatsApp linked, you turn it on in the "AI assistant" tab and choose whether it replies always or only outside opening hours.
- 02
Give it your instructions
It already knows your services, prices and opening hours. You can add your own instructions, such as the tone or what to say about parking.
- 03
It answers and books for you
When a client writes, it offers real free slots and books the appointment in the conversation. You see the latest conversations in the dashboard.
What's included
Built to reply with what you would reply, and nothing more.
With your real data
It answers with your actual services, prices, opening hours and free slots, not generic replies.
Books, changes and cancels
It finds a time, creates the appointment, looks it up, changes it or cancels it without leaving WhatsApp.
Always on, or outside opening hours
Choose whether it replies at all hours or only when the business is closed.
You have the last word
If you write by hand in a chat, the assistant goes quiet for 12 hours in that conversation.
It knows when to stop
It doesn't reply to personal messages from friends, family or suppliers. If it can't resolve something, it emails you and leaves that chat alone for 24 hours.
It respects your payments
If a service requires online payment, it sends the client the booking link so they can pay the deposit.
How each business uses it
Barbershops
Clients message at night to ask for an appointment. The assistant offers them the next day's free slots and books them in with their barber.
Physiotherapy
Set to work only outside opening hours, it replies to patients who write in the evening and the clinic doesn't lose appointments by not answering.
Dog grooming
It tells people how much a bath and groom costs for each service and books a time while the groomer has her hands full.
Included in Pro and above
The AI WhatsApp assistant is on Pro (€49/month incl. VAT) with 1,500 replies a month and on Business (€89/month incl. VAT) with 10,000 replies a month. It needs your business's WhatsApp to be linked.
Frequently asked questions
What is an AI WhatsApp assistant for appointments?+
It's a program with artificial intelligence that answers your business's WhatsApp messages for you. BoneBook's uses your real services, prices, opening hours and free slots to answer questions and to book, change or cancel appointments in the conversation itself.
Will it reply to my friends or family?+
No. The assistant doesn't reply to personal messages, such as those from friends, family or suppliers. And if you write by hand in a chat, it goes quiet for 12 hours in that conversation.
What happens if it doesn't know how to answer something?+
It emails you and leaves that chat in your hands for 24 hours. In the dashboard you can see the latest conversations.
How many replies are included?+
1,500 replies a month on the Pro plan and 10,000 on the Business plan.
Which AI does it use?+
It uses Claude, from Anthropic. It replies only with your business's information held in BoneBook and the instructions you give it.
Let your WhatsApp book appointments by itself
Link your WhatsApp, switch on the assistant and try messaging it. 14 days free on the Pro plan.
Try it free for 14 days